Please read the following PerformerTrack FAQs that may answer the questions you have!

Please fee free to Contact Us if you have any other inquiries!

	What is PerformerTrack?
	Why is webware better than software?
	Why PerformerTrack?
	Is my subscription to PerformerTrack a tax-deducible expense?
	Do I have to commit for a certain period of time?
	What are the pre-pay discounts?
	What security measures are put in place?
	Can I enter my previous career information that I have?
	What kind of tech support do you give your members?
	How do get a PerformerTrack Web Clip on my iPhone/iPod touch home screen?

 

What is PerformerTrack?

In a nutshell, PerformerTrack is a Web-based organizational tool for Performers at any level of their career ... from beginners to award winners! PerformerTrack is the ONLY tool of its kind that radically simplifies the day-to-day details for artists and empowers the performing community to organize and strategize appropriately to maximize their potential!

With PerformerTrack you can log, track and manage ALL of your important career details; Auditions, Callbacks, Bookings, Direct Bookings, Income, Expenses, Contacts, Calendar and much much more.

Incredibly, since PerformerTrack is ONLINE you can access your account from any internet connected computer, even your iPhone, Blackberry Storm or most other smartphones.

To get a better sense of how powerful PerformerTrack can be for your career please take the tour.

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Why is webware better than software?

There are MANY reasons why webware is far superior to software! Here are just a few comparisons...

Software Limitations:

• Updates are slow to be released
• No guaranteed back-ups
• Can only install on one computer
• Have to wait and pay more for the latest Smartphone compatible applications to be built
• No community aspect

PerformerTrack's Webware Benefits!:

• Frequent updates! PerformerTrack is never out of date; no need to pay for an upgrade to a new software version - all updates are included with the service and happen automatically!
• Your data is backed-up on our secure, redundant servers!
• Ability to access your PerformerTrack account from anywhere, on any computer with Internet access!
• Smartphone ready! Most Smartphones now have full Web-browing capabilities - meaning you can access your PerformerTrack account on your iPhone, Blackberry Storm, G1, etc.!
• Easy set-up - No technical support or expertise is required

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Why PerformerTrack?

PerformerTrack is a unique tool that offers Performers a truly user-friendly, comprehensive system for managing their career. Nothing comes close - the reason why is that we are the innovators when it comes to performer organization. PerformerTrack's parent company is Holdon Log, a successful and Industry-trusted company with over 9 years in business. Don't be fooled by knock-offs and cheap imitations. All products and services provided by Holdon Log (including PerfomerTrack) are designed, constructed and built with the finest detail, highest-quality, and with the ease-of-use our performing clients have come to expect from us.

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Is my subscription to PerformerTrack a tax-deducible expense?

In most cases, YES!!! Performing is your business and PerformerTrack is a tool that you use to conduct the daily operations of your business. Depending on the tax laws in your area you may be able to deduct the entire subscription cost of PerformerTrack! We suggest contacting a licensed tax attorney, C.P.A. and/or federal tax guide to verify.

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Do I have to commit for a certain period of time?

Absolutely not.

It's up to you if you would like to pay month-to-month, every 6-months or yearly . You can cancel your account at any time.

Click to learn more about our Pricing.

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What are the pre-pay discounts?

The yearly pre-payment option provides a steep discount on the standard pricing. SAVE an astounding 33% OFF when you pre-pay for 12 months! You have the option of paying by check or credit card. We accept Visa, Mastercard, American Express, etc!

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What security measures are put in place?

We have gone through great measures to make sure your data is for your eyes ONLY. With PerformerTrack, maintaining your CONFIDENTIALITY & PRIVACY is our top priority!

The backbone of our company is based on OUR INTEGRITY and TRUSTWORTHINESS – without that we have no business.

STAFF
Internally, NO staff member of Holdon Log (the parent company of PerformerTrack), nor its owners, have a way to access your information. Zero. Zilch. Nada. The only way any member of Holdon Log can access your data is through PerformerTrack’s lead programmers, who contractually, have NO way to access your data unless through expressed WRITTEN consent, ALONG WITH VERBAL CONFIRMATION, from the founders of Holdon Log. This REQUIRED double-permission measure that has been put in place is a built-in safety net with a paper trail.

DATA CENTER
The PerformerTrack secure, redundant servers are housed at a 'Tier 4' data center ('Tier 4' is the highest ranking available to data centers based on strict standards established by the leading authority in hosting facilities, The Uptime Institute). This data center is the only type in the region that was designed and built by top architects, engineers and consultants to reach four tiers of safety, security, cooling, and power redundancy. In fact, your information is housed in the very same facility that major area hospitals also store their client information (that means the Data Center is HIPPA compliant – UPHOLDING TO VERY STRICT AND SECURE PRIVACY STANDARDS).

256-BIT ENCRYPTION
When you login to your PerformerTrack account there is the “s” after the “http” in the address bar of your browser. That “https” signifies that the PerformerTrack application is housed on secure servers!

“Https” connections do two things: they encrypt your data so that it is nearly impossible to sniff, and they provide an opportunity for your browser to validate that the Web site is who you think it is (that you are indeed on PerformerTrack).

Encryption is important because only you and our remote servers can understand the data you enter into PerformerTrack. Anyone in between ... say someone who's monitoring the information going to and from your computer ... sees only gibberish. It's an important way to keep your private data out of the hands of hackers and thieves.

PerformerTrack's 256-bit SSL Encryption provides an extra layer of protection for our users. This protection can help defend against login and password theft, which is particularly common in today's wireless society. The secondary benefit of 256-Bit SSL Encryption is to help overcome speed issues related to ISP throttling and bottlenecks. Most ISPs do not want to throttle or bottleneck 256-Bit SSL Encrypted data because this kind of data is routinely used to send sensitive data (financial information, logins, passwords, credit card info, etc).

By the way, to give you an idea how big 256 bits is, it’s roughly equal to the number of atoms in the universe! For top secret classified data that needs to remain secret for the next 100 years, the Government uses 256-bit encryption... and so does PerformerTrack!

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Can I enter my previous career information that I have?

Yes! You can enter your previous career information into PerformerTrack from weeks, months or even years ago! In fact, we have many ambitious members who have culled together previous years of receipts, hand-written audition notes and old booked project information and plugged them into their PerformerTrack accounts. It's a snap!

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What kind of tech support do you give your members?

Support is always 100% FREE! Our response time is QUICK! Should you ever have a question that our built-in User Guide or Animated Tutorials don't answer you can easily contact us through our Tech Support area within your PerformerTrack account. We will swiftly answer your questions via e-mail, phone or Skype! It's that easy!

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How do get a PerformerTrack Web Clip on my iPhone/iPod touch home screen?

It's easy! Click here for a fast step-by-step guide on adding the PerformerTrack Web clip to your iPhone/iPod touch...

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